FAQ's

The Order

How long will it be before my order arrives?

Each one of our fine art prints takes about 10-14 business days ship (a bit longer for times of extremely high demand). Once shipped, you’ll receive a tracking number from us. Most orders take about 3-5 days to arrive once shipped.

Is there an invoice in the package?

No, we do not include an invoice with your order.

What happens if my print arrives damaged?

On the rare occasion that your print arrives in anything less than perfect condition, please let us know immediately. Please send some photos of the damaged piece and box that it came in to gallerybyasp@byglover.com

My order seems to have been lost. What do I do?

If your order has been announced as delivered to you but you have not received it please let us know by emailing gallerybyasp@byglover.com

The Art:

Do you offer print only?

Yes, we offer unframed prints so you can customize the look and feel of your final piece. Just select “no frame” when adding the artwork to your checkout.

What hanging hardware should I use?

Each of our frames comes ready to hang with a secure wire. We recommend using screws for smaller sizes and an anchor for our two largest sizes.

Are your prints numbered?

Each Certified First Edition is 1 of 10 per print size. You will receive a Digital Certificate of Authenticity from Verisart with each purchase to authenticate your piece.

Do you offer metal frames?

As of now, all of our frames are made from wood and hand assembled for each piece.

Do you use glass or acrylic?

We use UV blocking acrylic for all of our fine art prints. Although more expensive than glass, we frame with acrylic because it offers better print protection than glass.